Shipping & Delivery Policy
Thank you for shopping with NØVA Clothing Brand. We aim to provide a smooth and reliable shipping experience for all our customers. Please read our Shipping & Delivery Policy carefully.
Shipping Locations
We currently ship our products across India. At this time, we do not offer international shipping.
Order Processing Time
All orders are processed within 1–3 business days after order confirmation. Orders are not shipped or delivered on Sundays or public holidays.
Shipping Time
Once dispatched, delivery usually takes 3–7 business days, depending on your location and courier partner. Remote or rural areas may take slightly longer.
Shipping Charges
Free Shipping may be available on selected products or during special offers.
Shipping charges (if applicable) will be clearly mentioned at the time of checkout.
Delivery Delays
While we try our best to deliver orders on time, delays may occur due to factors beyond our control such as weather conditions, courier delays, or unforeseen circumstances.
Incorrect Address
Please ensure that your shipping address and contact details are correct at the time of placing the order. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
Damaged or Missing Items
If you receive a damaged product or if any item is missing from your order, please contact us within 48 hours of delivery with proper photos or details for quick assistance.
Contact Us
For any questions regarding shipping or delivery, feel free to contact us:
Email: Nova@support.com
Phone/WhatsApp: 8126531763
